HCONN is proud to offer reduced hourly billing to our clients through SharePoint Professional Support Services. Our SharePoint support team can keep your mission-critical SharePoint Servers and SharePoint applications operating at peak efficiency while providing ad-hoc support through pre-paid hours or with event-based contracts as required.
By phone or email, HCONN leverages the latest secure remote access software to connect directly with your PCs or servers. By utilizing HCONN’s SharePoint Professional Support Services, your organization receives top-level IT support quickly and cost-effectively. And, if an issue is unable to
be resolved remotely, we’ll send an HCONN SharePoint professional to you.
HCONN’s SharePoint Professional Support Services covers and includes the following:
- Real Time Monitoring 24x7 Service of all covered items
- Proactive Maintenance of all covered items
- Unlimited Support & Administration of all covered items
- Prompt response to end-users inquiries and support
- Business Continuance Service for server(s) and critical items
- Outsourced IT Department (exclusive to SPSS clients)
For more information on HCONN’s SharePoint Professional Support Services, please
call 913.894.1137.